Privacy

1. Who keeps your details

This website and the Verimport software are made by HTT Technology ("we"). This page says what we receive, what we use it for, how long we keep it, and how you can ask to see, correct or delete it.

2. What you send through the forms on this website

• Trial sign-up: your name, email, company name, role, main needs, how you will use it, and your SAP details if you know them (version, SQL Server or SAP HANA). Used to verify your email, review your sign-up, issue the right kind of trial license, send the license email with instructions, and answer you during the trial.
• Quote request: your name, email, phone if given, company name, plan, edition, number of SAP users, whether you need an invoice, and your message. Used to send a quote, agree on payment and issue the license.
• Bug reports and feature ideas: your name, email, company name if given, and what you write. Used to find and fix bugs, consider ideas and reply to you.

The forms never ask for your SAP server address, user or password. Please do not paste passwords, Excel files or customer data into a form.

We do not sell your details or use them for advertising. We only email you about what you sent us: verification, license, quote, support.

3. Email verification

• Once you send the sign-up form, you get an email with a verification link. The link expires after 24 hours and works only once; the code in it is only stored hashed (it cannot be read back).
• Only verified sign-ups reach us for review.
• Sign-ups that are not verified are deleted for good after 7 days.

4. What the software sends to the license server

Verimport runs on your own computer or server. Your SAP data, Excel files and import results stay on that computer. The license server only receives what the license needs:

• Receives: the license code (when activating), a hashed ID of the computer, a random ID of the installation, the computer name, how the app runs (the Verimport window or IIS), the Verimport and Windows versions, and how many companies signed in over 30 days (a count only; the shared edition also sends the number of SAP users counted). The server also sees the IP address of the computer.
• Never receives: SAP users or passwords, the Windows user name, SAP company names or data, Excel files, documents.

This is used to activate, check the end date, move a license to another computer and stop repeated trials. The app never sends error reports by itself. When you need help, you choose what to send; the text copied with "Sao chép thông tin hỗ trợ" (Copy support details) in Setting › License has no full license code, password or SAP data.

5. How long we keep it

• Sign-ups not verified: 7 days, then deleted automatically.
• Verified trial sign-ups: during the trial and 12 months after, to renew, move to a subscription and answer questions; if you do not buy, we delete them.
• Quote requests: 12 months after the last contact, if you do not buy.
• Bug reports and feature ideas: until they are handled, at most 24 months.
• Customer and license details when you buy: during the subscription, and longer where accounting and tax laws require records to be kept.
• The history of computers that had a trial (hashed computer IDs only): kept even after the license has ended, only to know that the computer had a trial.
• IP addresses in the license server's log: 90 days.
• Form entries moved to the bin of the admin area: deleted for good after 30 days.

6. Who else sees it

Only we read what you send. This website, the mailbox and the license server run on servers rented from hosting and email providers, which may be outside Vietnam. They store the data for us and do not use it for their own purposes. We only give your details to anyone else when the law requires it.

7. Cookies and browser storage

The website does not measure visits and uses no advertising cookies. It only uses the cookies forms need to work safely, and keeps your Light / Dark choice in your browser. To stop spam robots, it counts how many times a form is sent from an IP address, kept hashed for a few minutes.

8. Seeing, correcting or deleting your details

You can ask us what we keep about you, ask us to correct or delete it, or withdraw your consent. How to ask:

• reply to an email we have sent you (the verification email, the license email or the quote email); or
• send the form on the Get a quote page, writing "Please delete my details" and the email you used.

So that we do not delete the wrong person, we reply to the email you signed up with before deleting. Deleting your sign-up may stop a trial license that is running. The history of computers that had a trial and records the law requires us to keep cannot be deleted.

9. Changes

We may update this page. The new version is posted here with the date it was updated.