Support

Report a bug

Hit a problem in Verimport? Tell us what you were doing and what happened. We read every report and reply by email.

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Full name

The screen with the problem

What were you trying to do?

What happened?

Verimport version (optional)

Error code or message (if any) (optional)

Please do not send passwords, Excel files or customer data. If we need more, we ask you by email.

To find the bug sooner

Name the screen and the step Such as the Business Partners import, step 3
Paste the whole error message You may remove customer names and amounts first
Paste the support details From Sao chép thông tin hỗ trợ (Copy support details) in Setting › License: the version and the last error, never passwords

Common problems with opening the app, connecting to SAP and activating the license are covered in the user guide (in Vietnamese).

Troubleshooting (in Vietnamese)